2016 Automotive Warranty & Recall Report: New Insights For the Road Ahead
Unprecedented recall volume, regulatory actions, and publicity marked 2015 as a record year for recall activity. Based on SRR’s original research, this follow-up to last year’s groundbreaking report reveals new insights into critical issues such as:
- Unprecedented analysis of how consumers respond to recall communications…and recommended communication strategies that may enable OEMs to significantly increase completion rates.
- How factors such as vehicle age, recall size, vehicle type and component type influence completion rates…and how manufacturers can use this information to improve outreach efforts.
- Why automotive suppliers may have increased financial exposure in 2016 and beyond
- Analysis of the dramatic spike in recalls of software-related components, including which components have been most affected in such recalls.
How the increasingly connected and autonomous vehicle presents unique opportunities and challenges for automotive recalls.
For immediate access to the report, complete the form and click “submit.”
2015 Automotive Warranty & Recall Report
2017 Automotive Warranty & Recall Report
Stout's Automotive Warranty & Recall Services
Neil Steinkamp Automotive Recall Expert
Automotive Component Defect Risk Assessment (CDRA)